Terms & Conditions

The use by users of this Website and the Offered Service is governed by and subject to the following Terms and
Conditions.

In these Terms and Conditions:
‘the Company’ means Visa for America Ltd being a company registered in England at Companies House and whose
registered office address is Gloucester House, Church Walk, Burgess Hill, West Sussex, RH15 9AS and having
Company Registration No.: 5436144, and
‘User or Users’ means any individual(s) or body(ies) corporate who access the Website and or the Offered Service.
‘Necessary Information’ means the information required from a User to allow the Company to submit an application
for an ESTA.

Service Charge
The Service Charge of £25.00 per ESTA application is required to recover the cost of providing the Offered Service and, in making an online application for an ESTA for Users. Payment of the Service Charge must be made by way of Credit or Debit card as approved by the Company. Pursuant to the Consumer Protection (Distance Selling) Regulations 2000, unless the Company and the User agree otherwise in writing the contract to make an application for an ESTA cannot be cancelled once the Necessary Information has been received by the Company. By supplying Necessary Information Users agree for the Company to make application/s for an ESTA. Where Users make to the Company payment of the Service Charge a contract between the Company and User is created and, such contract is subject to and governed by these Terms and Conditions. Once the contract as been created no refund is available. The ESTA authorisation will be emailed to you within 72 hours of applying through the online application.

ACCEPTANCE OF TERMS
By accessing the Website and or by accepting the Offered Service Users agree to be bound by these Terms and
Conditions without amendment. Where Users do not accept these Terms and Conditions then they should cease
immediately from accessing the Website and should not accept the Offered Service.

WEBSITE
The Website means the information, images, design and electronic functionality of the pages found at the web
address: www.visaforamerica.co.uk and, shall include the registered domain name of www.visaforamerica.co.uk (‘the
Website’).
The Company reserves in full and without exception (and without liability to Users) the right to modify, add to and
or delete (in whole or part) the Website without notice or consultation with Users. The Users continuing use of the
Website and or the Offered Service will be deemed a full and unreserved acceptance of any such modifications,
additions or deletions.

ILLEGAL AND OR IMPROPER USE
By accessing the Website Users agree:
• not to use the Website for illegal purposes and to comply with all applicable laws and regulations;
• not to use the Website in any way that may impair the performance, corrupt the content or otherwise reduce
the overall functionality of the Website, and
• not to compromise the security of the Website or attempt to gain access to secured areas or sensitive
information.
Users must not use the Website to copy, store, host, publish or distribute or assist with such copying, storing, hosting
or distribution of malicious computer software such as computer viruses or for unsolicited commercial
communication or marketing activity.
Use of the Website for marketing or commercial purposes may only be with the Company’s express consent which
shall only be granted upon written request to the Company’s registered address and may be subject to such further
terms and conditions as the Company deems reasonable and appropriate.
Where Users illegally, improperly or for commercial gain use the Website without the Company’s prior written
approval Users will be held fully responsible for any claim, expense, liability, loss, and costs including (but not
limited to) legal fees incurred directly and indirectly by the Company arising from any infringement or breach by
Users of these Terms and Conditions.

OFFERED SERVICE
As of 12th January 2010, the American Department of Homeland Security implemented a mandatory Electronic
System for Travel Authorisation - the ESTA - for visitors from countries currently part of the American Visa
Waiver Program (VWP). The aim of the VWP is to enhance the security of travel to the USA.
The UK is part of the VWP and thus, UK Passport holders are still eligible to travel without an American visa
provided they have obtained an ESTA prior to travel to the United States. UK Nationals thus need to obtain
clearance to travel to the United States before they arrive. The ESTA system processes applications against the
American Department of Homeland Security law enforcement and immigration databases to screen for potential
threats to the United States.
The ESTA application process requires Users to:
• enter the passport and travel information for the User to the USA (the ‘Necessary Information’), and
• await confirmation and make note of your application number.
ESTA applications will have one of three results:
• Authorisation Approved - the User is cleared to travel to the United States with their relevant travel
documents (including, but not limited to, a valid passport);
• Travel Not Authorised - the User is not cleared to travel to the United States and should apply for a paper
travel visa, where possible, and
• Authorisation Pending - the request required further detail for a decision to be made.
The Company agrees upon payment of the Service Charge and receipt of the Necessary Information to make, on
behalf of the User, an online application for an ESTA and, to use its best endeavors to secure the ESTA or to advise
that travel is not authorised or, that authorisation is pending as soon as possible, but in any event within 72 hours of
receiving the Service Charge and the Necessary Information.

SERVICE CHARGE
The Service Charge of £25.00 per ESTA application (which is non refundable) is required to recover the cost of
providing the Offered Service and, in making an online application for an ESTA for Users. Payment of the Service
Charge must be made by way of Credit or Debit card as approved by the Company.
Pursuant to the Consumer Protection (Distance Selling) Regulations 2000, unless the Company and the User agree
otherwise in writing the contract to make an application for an ESTA cannot be cancelled once the Necessary
Information has been received by the Company. By supplying Necessary Information Users agree for the Company
to make application/s for an ESTA.
Where Users make to the Company payment of the Service Charge a contract between the Company and User is
created and, such contract is subject to and governed by these Terms and Conditions.

USER CONTENT
Users warrant that the Necessary Information supplied is correct to the best of their knowledge and belief and, where
ESTA applications are required for others, that the User has obtained the consent of any connected third party to
supply the Necessary Information on their behalf.
The User is responsible for any information incorrectly or fraudulently supplied. The Company does not verify the
correctness or completeness of the Necessary Information supplied by the User.
In supplying the Necessary Information the User appoints the Company to act on its behalf in the capacity of an
agent and to use the Necessary Information for the purpose of the ESTA application.

MODIFICATION
The Company reserves in full and without exception (and without liability to the User) the right to modify, add to
and or delete (in whole or part) the Terms and Conditions as they apply to the Offered Service without notice or
consultation with the User. The User’s continuing use of the Company’s Website and of the Offered Service will be
deemed a full and unreserved acceptance of any such modifications, additions or deletions.

LIMITATION OF LIABILITY
The Company expressly excludes liability for indirect, special, or consequential damages including (but not limited
to) any loss of business, revenue, profits, or data in relation to your use of the Website and or the Offered Service to
the fullest extent permitted by law.
The Company is not liable for any incorrect Necessary Information supplied by the User for the purpose of the
Offered Service.
The User accepts full liability for any loss(es) or delay caused by the online application process and electronic
transmission of data and documents.

COPYRIGHT
All intellectual property of the Company (which shall include copyright, trademarks (whether registered or not),
trade names, patents, registered designs and any automatic intellectual property rights derived from the aesthetics or
functionality of the Website are the property of the Company.
By using the Website and or the Offered Service the User agrees to respect and not to infringe the intellectual
property rights of the Company and, in particular, the User agrees not to copy, download, transmit, reproduce, print
or otherwise exploit for commercial purposes and or gain any material contained within the Website and or the
Offered Service.
The User may re-use the Company’s copyright protected material free of charge in any format for non-commercial
research, private study or internal circulation subject to the material being acknowledged as the Company’s
copyright and, the User must give the source document/publication.

DISCLAIMERS
The User’s use of the Website and or the Offered Service is on the strict understanding that the Website and or the
Offered Service is not engaged in rendering advice and should not be relied upon when making any related travel or
other decision.
The information contained within the Website and or the Offered Service is provided without warranties expressed
or implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website
and or the Offered Service.
The Company does not guarantee uninterrupted availability of the Website and or the Offered Service nor, that any
representation or statement contained on the Website will be error free.
The Electronic System for Travel Authorisation is available without charge upon direct application to the U.S
Department of Homeland Security.

THIRD PARTIES
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we
take no responsibility for, and will not incur any liability in respect of their content. Our inclusion of hyperlinks to
such websites does not imply any endorsement of views, statements or information contained in such websites.

EXCLUSION OF THIRD PARTY RIGHTS
These Terms and Conditions are not to benefit or be enforceable by any third party and the exercise of rights in
relation to these Terms and Conditions is not subject to the consent of any third party.

BREACHES OF TERMS AND CONDITIONS
Without prejudice to other rights and remedies where Users breach these Terms and Conditions the Company may
take such action as it deems appropriate including (but not limited to) suspension of your access to the Website and
or the offered Service, blocking your IP address and contacting your internet service provider to request that they
block your access to the Website and or bringing Court proceedings.

SEVERANCE
If any (singular or plural) provision of these Terms and Conditions is held to be invalid or unenforceable, such
provision(s) shall be struck out and the remaining provisions shall remain in force. If any unlawful and/or
unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be
deleted, and the rest of the provision will continue in effect.

ENTIRE AGREEMENT
These Terms and Conditions shall form the entire agreement in relation to Users use of the Website and the Offered
Service.

COMPLAINTS
Complaints regarding the content of the Website or operation of Offered Services should be in writing and emailed
for the attention of: Customer Service Manager at info@visaforamerica.co.uk or to our postal address Visa for America Ltd
Gloucester House, Church Walk, Burgess Hill, West Sussex, RH15 9AS

DATA PROTECTION ACT 1998
The processing of personal data is governed by the Data Protection Act 1998, under which the Company is
registered as a data controller. Any personal data Users provide will be held securely and in accordance with the
Data Protection Act 1998. The Company will use your personal data for the purpose in relation to which Users have
provided it. The Company may however need to disclose personal data to a third party so that they can provide the
service you have requested. The Company may additionally need to disclose information where there is a legitimate
reason for disclosure (such as a court order) but will ensure always compliance with the Data Protection Act. Any
information about Users that the Company may pass to a third party will be held securely by that party, in
accordance with the Data Protection Act 1998, and used only to provide services or information Users have
requested.

PRIVACY
The Company reserves the right to gather information relating the usage of the Website. Any information gathered is
primarily for internal use to allow the Company to refine and improve its customer service. Where disclosure of
information to a third party is likely the Company will, where possible, endeavour to ensure that this is clearly
indicated. This does not affect your statutory rights.
This Website uses cookies to identify repeat visits. Cookies are pieces of data created when you visit a site, and
contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire
at the end of your session. Cookies used by the Company contain no personal information about the User, nor does
our Website elicit or store any information from Users other than the Internet Protocol address of the computer used
to access our Website. Cookies on our Website may safely be turned off by Users without affecting how pages are
displayed.

GOVERNING LAW AND JURISDICTION
This agreement will be governed by the laws of England, and Users of our Website and of the Offered Service agree
to be bound exclusively by the jurisdiction of the English courts, tribunals and applicable laws and regulations.